Front Desk Agent

  • Full-time

Company Description

About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Job Summary:
The Front Desk Agent serves as the first point of contact for guests or clients, providing exceptional service and managing daily front desk operations. Great for someone professional, friendly, and reliable.

Responsibilities:

  • Greet and assist visitors, clients, or guests in person and by phone

  • Handle customer issues with professionalism and care

  • Maintain an organized and welcoming front desk area

  • Process documentation, payments, or administrative tasks

  • Assist with filing, scheduling, and office support as needed

Qualifications

  • Excellent customer-service and communication skills

  • Friendly, professional demeanor

  • Strong multitasking and organizational abilities

  • Basic computer proficiency (scheduling systems a plus)

Additional Information

  • Competitive salary range ($52,000–$56,000 per year).

  • Opportunities for professional growth and advancement within the agency.

  • Supportive environment that values creativity, innovation, and continuous development.

  • Collaborative culture with exposure to diverse branding projects.

  • Full-time position with structured training and ongoing mentorship.