Front Desk Agent
- Full-time
Company Description
About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Summary:
The Front Desk Agent serves as the first point of contact for guests or clients, providing exceptional service and managing daily front desk operations. Great for someone professional, friendly, and reliable.
Responsibilities:
Greet and assist visitors, clients, or guests in person and by phone
Handle customer issues with professionalism and care
Maintain an organized and welcoming front desk area
Process documentation, payments, or administrative tasks
Assist with filing, scheduling, and office support as needed
Qualifications
Excellent customer-service and communication skills
Friendly, professional demeanor
Strong multitasking and organizational abilities
Basic computer proficiency (scheduling systems a plus)
Additional Information
Competitive salary range ($52,000–$56,000 per year).
Opportunities for professional growth and advancement within the agency.
Supportive environment that values creativity, innovation, and continuous development.
Collaborative culture with exposure to diverse branding projects.
Full-time position with structured training and ongoing mentorship.