Skillbridge Academy is a forward-thinking educational and professional development institution committed to empowering individuals through high-quality training programs, strategic learning pathways, and innovative growth solutions. Our mission is to inspire excellence and support career advancement by providing the tools, resources, and guidance needed for long-term success. As we expand our reach, we are seeking a dynamic professional to join our team and help refine and elevate our marketing strategies.

We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. In this role, you will act as a central point of communication between clients and internal teams, ensuring smooth processes, timely follow-ups, and outstanding service delivery. This position is ideal for someone who excels in coordination, organization, and professional communication.

Responsibilities

• Serve as the primary contact for assigned client accounts, ensuring timely responses and effective communication.

• Coordinate service activities, project timelines, and operational updates across internal departments.

• Track client needs, follow up on requests, and ensure all deliverables meet established quality standards.

• Maintain accurate records, documentation, and performance reports.

• Assist with onboarding new clients and supporting service improvements.

• Identify workflow gaps and propose solutions to enhance operational efficiency.

• Strong organizational and multitasking skills.

• Excellent written and verbal communication abilities.

• Ability to work independently while supporting cross-functional teams.

• Detail-oriented mindset with strong problem-solving capability.

• Professional attitude and commitment to high-quality service.

• Proficiency in basic office and productivity software.

Benefits

• Competitive salary ($58,000 – $63,000 per year).

• Growth opportunities within a rapidly evolving organization.

• Supportive and collaborative work environment.

• Professional development resources.

• Full-time position with stability and long-term potential.