About Us

Swift7 Consultants is a forward-thinking consulting firm dedicated to empowering businesses through strategic insights, tailored solutions, and measurable growth. Established with a commitment to excellence, we help companies unlock new opportunities, enhance operational performance, and strengthen long-term success. Our culture values innovation, collaboration, and personal development—making Swift7 Consultants a place where careers grow and ideas thrive.

We are seeking a detail-oriented and driven Client Relationship Representative to join our dynamic team. In this role, you will be the primary point of contact for clients, ensuring they receive exceptional service, timely support, and a personalized experience. You will play a key part in maintaining strong relationships, handling inquiries, and supporting the delivery of consulting solutions.

Responsibilities

• Serve as the main liaison between clients and internal teams

• Manage client inquiries, concerns, and service requests with professionalism

• Maintain detailed records of client interactions and follow-up actions

• Support client onboarding and assist in coordinating service delivery

• Monitor client satisfaction and proactively identify improvement opportunities

• Prepare reports, documentation, and communication materials for client accounts

• Collaborate with cross-functional teams to ensure seamless client experiences

• Strong communication and interpersonal skills

• Excellent organizational and multitasking abilities

• Ability to analyze information, solve problems, and provide solutions

• Professional demeanor and a client-focused mindset

• Ability to work independently while contributing to team goals

• Strong attention to detail and accountability

• Proficiency in basic office software and documentation tools

Benefits

• Competitive salary: $52,000 – $56,000 per year

• Professional development and growth opportunities

• Supportive and collaborative work environment

• Comprehensive training and skills development

• Full-time position with stable, long-term career potential