About Us

Swift 7 Consultants is a forward-thinking professional services firm dedicated to delivering strategic, data-driven business solutions. We empower our clients through tailored consulting, precise operational insights, and a commitment to excellence. Our team thrives in a collaborative environment where innovation, integrity, and continuous improvement guide everything we do. Joining Swift 7 Consultants means becoming part of a culture that values growth, performance, and long-term success.

Job Description

We are looking for a detail-oriented and customer-focused Customer Support Assistant to join our team in Minneapolis. In this role, you will be responsible for providing exceptional service to clients, resolving inquiries, and offering reliable support to ensure a seamless customer experience. This position is ideal for individuals who thrive in a structured, professional environment and enjoy helping others succeed.

Responsibilities

• Assist customers via phone, email, and internal communication channels with professionalism and accuracy

• Provide clear information regarding services, procedures, and account-related inquiries

• Maintain detailed records of interactions, feedback, and follow-up actions

• Collaborate with internal teams to resolve issues efficiently

• Identify opportunities to improve processes and enhance customer satisfaction

• Uphold company standards, service quality guidelines, and confidentiality policies

Qualifications

• Strong communication and interpersonal skills

• Excellent organizational abilities and attention to detail

• Ability to multitask and manage time effectively

• Problem-solving mindset with a customer-first approach

• Proficiency with basic computer systems and office tools

• Professional attitude and willingness to learn

Benefits

• Competitive annual salary of $50,000 – $54,000

• Opportunities for professional growth and career development

• Supportive and stable work environment

• Comprehensive training and ongoing guidance

• Full-time, on-site position based in Minneapolis

• Skill-building opportunities in communication, service, and administrative operations