Customer Support Assistant

  • Full-time

Company Description

About Us

Dinamic AS Group is a premier luxury travel and event-experience company dedicated to delivering precision, excellence, and unforgettable moments. We specialize in crafting elevated experiences for high-end clients, ensuring every detail reflects our commitment to quality, professionalism, and seamless execution. Our team thrives on creativity, organization, and a passion for exceeding expectations. Join us as we continue to shape the standard for luxury hospitality and event coordination.

Job Description

Job Description

We are seeking a detail-oriented Customer Support Assistant to join our team in Miami. The ideal candidate is organized, professional, and motivated to ensure clients receive outstanding assistance at all times. This role plays a key part in maintaining the continued satisfaction, trust, and loyalty of our customers, supporting day-to-day operations and ensuring smooth communication.

Responsibilities

  • Provide timely and professional support to clients through phone and email.

  • Assist with inquiries, service coordination, and internal communication.

  • Maintain accurate records of customer interactions and follow-ups.

  • Collaborate with internal teams to resolve customer requests efficiently.

  • Uphold company standards in every interaction and represent the brand with professionalism.

  • Support administrative tasks and ensure smooth daily workflow.

Qualifications

Qualifications

  • Strong communication and interpersonal skills.

  • Excellent organizational abilities and attention to detail.

  • Ability to multitask and manage time effectively in a fast-paced environment.

  • Problem-solving mindset with a proactive approach to customer needs.

  • Professional attitude and commitment to quality service.

Additional Information

Benefits

  • Competitive salary within the range of $52,000 – $56,000.

  • Opportunities for professional growth and career development.

  • Supportive and collaborative team environment.

  • Skill-building and training opportunities.

  • Stable, long-term position with strong advancement potential.

  • Job Type: Full-Time.