About Us

Beloform is a forward-thinking organization dedicated to delivering exceptional event experiences that inspire, engage, and elevate. We pride ourselves on our commitment to quality, creativity, and seamless execution. Our team thrives on collaboration, professionalism, and the shared goal of creating memorable moments for our clients.

Job Description

We are seeking a motivated and detail-oriented Customer Account Representative to join our team in Phoenix. This role is essential in maintaining strong client relationships, managing customer accounts, and ensuring an outstanding service experience from start to finish. You will serve as a trusted point of contact, helping customers feel informed, supported, and valued at every stage.

Responsibilities

• Manage and maintain assigned customer accounts with professionalism and accuracy.

• Serve as a primary point of contact for inquiries, updates, and account-related support.

• Process account information, maintain organized records, and ensure timely follow-ups.

• Identify opportunities to enhance the customer experience and strengthen account retention.

• Collaborate with internal teams to resolve issues and deliver high-quality service.

• Support continuous improvement initiatives to optimize customer service processes.

Qualifications

• Strong communication and interpersonal skills.

• Excellent organizational abilities and attention to detail.

• Ability to multitask and manage priorities in a fast-paced environment.

• Problem-solving mindset and customer-first approach.

• Professional, reliable, and committed to delivering top-tier service.

• Ability to work independently and collaboratively.

Benefits

• Competitive salary ($59,000–$63,000).

• Opportunities for professional and career growth.

• Supportive and collaborative work environment.

• Skill-development opportunities and internal training.

• Stable, full-time job type with long-term potential.