About Us

At Sphirea Plus, we believe that every event tells a story — one that inspires, connects, and leaves a lasting impression. Our team brings together creativity, precision, and excellence to deliver experiences that redefine industry standards. We pride ourselves on transforming visions into reality with innovation, dedication, and a deep sense of purpose.

Job Description

We are seeking a Client Relationship Representative to join our dynamic and professional team in Rochester, NY. This role is ideal for individuals who enjoy working with clients, developing business relationships, and ensuring an exceptional customer experience. You will be the primary point of contact between our company and clients, maintaining communication, resolving inquiries, and supporting project success.

Responsibilities

• Serve as the main liaison between clients and internal departments.

• Maintain regular communication to ensure satisfaction and timely delivery of services.

• Support the coordination of client projects, assisting with scheduling, updates, and documentation.

• Anticipate client needs and provide proactive solutions.

• Collaborate with team members to meet objectives and enhance client retention.

• Uphold company values through professional, courteous, and effective interactions.

Qualifications

• Excellent communication and interpersonal skills.

• Strong organizational abilities and attention to detail.

• Ability to manage multiple priorities with professionalism and efficiency.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Strong problem-solving and time management abilities.

Benefits

• Competitive Salary: $57,000 – $62,000 per year.

• Professional Growth Opportunities: Advancement and leadership pathways within the company.

• Comprehensive Benefits Package: Health and wellness programs, paid time off, and performance incentives.

• Supportive Work Environment: Collaborative culture with mentorship and ongoing training.