About Us

At Next Coms Talk, we are redefining how businesses connect, communicate, and grow. Our mission is to empower organizations with innovative communication strategies and solutions that build lasting client relationships. With a collaborative team environment and a focus on professional excellence, we help our partners turn conversations into measurable growth.

Job Description

We are seeking a motivated and detail-oriented Customer Account Representative to join our growing team.
This role is central to maintaining strong client relationships, addressing customer inquiries, and ensuring a seamless experience throughout the entire service process.
If you enjoy problem-solving, communicating effectively, and working in a team-driven environment, this is an excellent opportunity to build your career with us.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts.

• Manage client communications and respond promptly to inquiries and requests.

• Coordinate with internal teams to ensure accurate order processing and service delivery.

• Track account activity, resolve issues, and ensure client satisfaction.

• Provide regular reports and updates on customer interactions and performance metrics.

• Identify opportunities for process improvement and client growth.

Qualifications

• Strong interpersonal and communication skills (verbal and written).

• Excellent organizational and multitasking abilities.

• High attention to detail and problem-solving mindset.

• Proficiency with standard office software and CRM systems.

• Ability to work independently while contributing to a team environment.

Benefits

• Competitive salary: $59,000 – $62,000 per year.

• Professional development and growth opportunities.

• Supportive and collaborative work environment.

• Comprehensive training and skill-building programs.

• Stable, full-time position with advancement potential.