About Us

At Hype Tier, we specialize in delivering high-quality production services that blend creativity, precision, and innovation. Our team works across diverse projects to create meaningful visual experiences that inspire audiences and elevate brands. We believe that attention to detail and teamwork are the foundation of every successful production — and we’re looking for a dedicated professional to join our growing team in Boston.

Job Description

We are seeking a Client Relationship Representative to join our team in Boston, MA. This role plays a key part in maintaining and strengthening client partnerships by providing outstanding service, understanding client needs, and ensuring seamless communication across all levels.

Responsibilities

• Develop and maintain strong, long-term relationships with clients.

• Serve as the primary point of contact for client inquiries and support.

• Collaborate with internal departments to ensure client satisfaction and timely delivery of services.

• Identify opportunities for business growth and client retention.

• Prepare reports, updates, and presentations for client meetings.

• Uphold the company’s standards of professionalism, confidentiality, and excellence.

Qualifications

• Strong communication and interpersonal skills.

• Excellent organizational and problem-solving abilities.

• Ability to manage multiple accounts and prioritize effectively.

• Proficiency in Microsoft Office Suite and business communication tools.

• A proactive and detail-oriented approach with a focus on client success.

Benefits

• Competitive annual salary ($55,000 – $59,000).

• Professional development and growth opportunities.

• Supportive and collaborative work culture.

• Health and wellness benefits package.

• Paid time off and holidays.

• Opportunity to build a long-term career within a reputable and growing company.