Customer Support Assistant

  • Full-time

Company Description

About Us

At BluePrint Out, we believe in shaping tomorrow’s leaders today. Our mission is to empower professionals with the strategic mindset, confidence, and adaptability required to lead effectively in a fast-evolving business landscape. We are a forward-thinking organization built on innovation, collaboration, and a strong commitment to excellence.

Job Description

Job Description

We are seeking a Customer Support Assistant who will play a key role in maintaining our standard of outstanding client service. This position requires a proactive and organized individual who enjoys solving problems, communicating effectively, and ensuring every customer interaction is handled with care and efficiency.

Responsibilities

  • Respond to customer inquiries via phone and email in a timely and professional manner.

  • Provide accurate information about our products, services, and policies.

  • Coordinate with internal departments to resolve issues and ensure customer satisfaction.

  • Maintain detailed and organized records of customer interactions.

  • Support process improvements to enhance the overall customer experience.

Qualifications

Qualifications

  • Strong verbal and written communication skills.

  • Excellent organizational and problem-solving abilities.

  • Ability to multitask and manage priorities in a fast-paced environment.

  • Positive and professional attitude with a customer-first mindset.

Additional Information

Benefits

  • Competitive salary ($53,000 – $56,000 per year).

  • Growth and professional development opportunities.

  • Supportive and collaborative work environment.

  • Comprehensive training and advancement potential.