Customer Support Assistant
- Full-time
Company Description
About Us
At Beloform, we are dedicated to delivering exceptional business solutions with a strong focus on customer satisfaction, innovation, and integrity. Our company thrives on building lasting relationships with clients, understanding their needs, and offering tailored support that ensures growth and long-term success. We believe in fostering a professional environment where collaboration, respect, and ambition drive every achievement.
Job Description
Job Description
We are seeking a motivated and detail-oriented Customer Support Assistant to join our team in San Antonio. This position is ideal for individuals who enjoy problem-solving, maintaining strong client relationships, and ensuring customer satisfaction through effective communication and service.
Responsibilities
- Provide professional and timely responses to customer inquiries via phone, email, and internal systems. 
- Assist clients with order information, billing, and service-related questions. 
- Coordinate with internal departments to resolve issues efficiently. 
- Maintain accurate records of customer interactions and feedback. 
- Support daily administrative and operational tasks within the department. 
- Ensure each customer receives exceptional service and attention to detail. 
Qualifications
Qualifications
- Strong communication and interpersonal skills. 
- Ability to multitask and prioritize effectively in a dynamic environment. 
- Excellent organizational and problem-solving abilities. 
- Proficiency in Microsoft Office Suite and general computer literacy. 
- A proactive attitude with a focus on delivering exceptional service. 
Additional Information
Benefits
- Competitive salary ($50,000 - $55,000 annually). 
- Growth and advancement opportunities within the company. 
- Comprehensive training and development programs. 
- Supportive and professional work environment. 
- Health and wellness benefits package.