Client Service Associate
- Full-time
 
Company Description
About Us
At Nexmos Design, we combine creativity, strategy, and innovation to help brands connect with their audiences through exceptional marketing and design solutions. Based in San Antonio, TX, our agency is driven by passion and excellence, delivering impactful campaigns that elevate our clients’ presence and foster long-term success. We believe in the power of collaboration, continuous learning, and a culture that empowers every team member to grow and contribute meaningfully.
Job Description
Job Description
We are seeking a dedicated and detail-oriented Client Service Associate to join our team. In this role, you will act as the key point of contact between our clients and internal teams, ensuring smooth communication, timely project execution, and exceptional service delivery. You’ll help translate client needs into actionable strategies and maintain the high standards of professionalism that define Nexmos Design.
Responsibilities
Serve as the primary liaison between clients and internal departments.
Manage client communications, project timelines, and deliverable expectations.
Support project planning, coordination, and execution to ensure client satisfaction.
Prepare and maintain reports, updates, and client records.
Collaborate with design and strategy teams to deliver outstanding results.
Uphold company standards and contribute to continuous process improvement.
Qualifications
Qualifications
Strong communication and organizational skills.
Ability to manage multiple tasks with precision and efficiency.
Excellent problem-solving abilities and professional demeanor.
Proficiency in Microsoft Office Suite and general digital tools.
A positive attitude with a client-focused mindset.
Additional Information
Benefits
Competitive annual salary ($50,000 - $55,000).
Professional growth and advancement opportunities.
Supportive and collaborative team environment.
Comprehensive training and development programs.
Paid time off and additional company benefits.