Client Service Associate

  • Full-time

Company Description

About Us

At Elevare Branding, we are more than a marketing agency — we are storytellers, strategists, and partners in growth. Based in Boston, we specialize in creating impactful brand experiences that connect with audiences and elevate businesses to new heights. Our team combines creativity, precision, and innovation to deliver exceptional results for clients across industries. We believe that strong relationships and exceptional service are at the heart of every successful brand.

Job Description

Job Description

We are seeking a Client Service Associate to join our dynamic team. This role is ideal for someone who thrives in a fast-paced, client-focused environment and enjoys collaborating to bring creative ideas to life. As a key member of our client relations team, you will serve as the bridge between our clients and internal departments, ensuring seamless communication, project execution, and client satisfaction.

Responsibilities

  • Build and maintain strong, long-term relationships with clients.

  • Serve as the main point of contact for client inquiries, updates, and project coordination.

  • Collaborate with creative and marketing teams to ensure project goals and deadlines are met.

  • Monitor client campaigns and provide updates, insights, and recommendations for improvement.

  • Assist in preparing proposals, presentations, and reports for client meetings.

  • Ensure a high level of professionalism, accuracy, and responsiveness in all client interactions.

Qualifications

Qualifications

  • Bachelor’s degree in Marketing, Communications, Business, or related field.

  • 1–3 years of experience in client services, account management, or related roles.

  • Strong organizational and multitasking abilities with keen attention to detail.

  • Excellent verbal and written communication skills.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

  • Ability to work both independently and collaboratively in a team environment.

Additional Information

Benefits

  • Competitive salary and performance-based incentives.

  • Opportunities for professional growth and career advancement.

  • Supportive and collaborative team environment.

  • Ongoing professional training and development.

  • Paid time off and company-recognized holidays.