About Us

At Lumina Agency Inc, we believe that success begins with precision, creativity, and collaboration. As a forward-thinking agency specializing in business development and integrated project management, we bring clarity and innovation to every initiative we undertake. Our team is driven by excellence, fueled by strategic insight, and dedicated to delivering results that exceed expectations. Join a workplace where vision meets execution — and where your ideas can make a measurable impact.

Job Description

We are seeking a motivated and detail-oriented Client Relationship Representative to join our growing team. This role is key to ensuring that our clients receive exceptional service, guidance, and long-term value. The ideal candidate will act as the primary point of contact, managing communications, identifying opportunities for improvement, and supporting the overall client experience from start to finish.

Responsibilities

• Develop and maintain strong, positive relationships with clients through consistent communication and follow-up.

• Understand client objectives and provide solutions that align with their business goals.

• Coordinate with internal teams to ensure timely project delivery and client satisfaction.

• Identify potential growth opportunities within existing accounts.

• Maintain accurate records of client interactions and progress reports.

• Support the development of client presentations and strategic proposals.

Benefits

• Competitive salary package ($56,000–$60,000 annually).

• Opportunities for career advancement and professional growth.

• Supportive and collaborative work environment.

• Ongoing training and skill development.

• Comprehensive health and wellness programs.