Hype Tier – About Us
At Hype Tier, we are committed to delivering exceptional experiences through our innovative and client-focused approach. Based in Boston, MA, we pride ourselves on creating a dynamic, professional environment where talent thrives and growth is encouraged. Join us and be part of a team that values excellence, collaboration, and career development.

Job Description:
Lumina Agency Inc is seeking a highly organized and professional Front Desk Agent to be the first point of contact for our clients and visitors. This role is pivotal in creating a positive, welcoming environment while supporting the day-to-day operations of our office. The ideal candidate will be attentive, courteous, and committed to delivering outstanding service.

Responsibilities:

• Greet and assist clients, visitors, and staff in a professional and courteous manner.

• Answer and direct incoming calls and emails efficiently.

• Manage scheduling, appointments, and meeting room coordination.

• Maintain a clean, organized, and welcoming reception area.

• Perform administrative tasks including data entry, filing, and correspondence.

• Coordinate with internal teams to support smooth office operations.

• Handle inquiries, requests, and concerns promptly and professionally.

Qualifications:

• High school diploma or equivalent; additional certification or training in office administration is a plus.

• Proven experience in a front desk, administrative, or customer service role.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office Suite and basic office software.

• Professional demeanor with a focus on delivering outstanding client service.

Benefits:

• Competitive salary: $52,000 – $56,000 per year.

• Opportunities for career growth and professional development.

• Supportive and collaborative work environment.

• Paid time off and flexible work scheduling.

• Health, dental, and vision benefits.