About Us – Hype Tier

At Hype Tier, we redefine the way businesses and individuals experience premium service. As a fast-growing company based in Boston, MA, we specialize in delivering high-caliber operational support, administrative excellence, and strategic workplace solutions. Our commitment to professionalism, precision, and people is the driving force behind everything we do. Join us and be part of a culture that values growth, innovation, and service excellence.

Job Description

Hype Tier is seeking a motivated and experienced Team Leader to guide and develop a high-performing team in a fast-paced environment. This role is ideal for individuals who lead by example, thrive under pressure, and have a deep commitment to fostering both team and individual success. You will be responsible for driving productivity, maintaining team morale, and aligning daily operations with company goals.

Responsibilities

• Supervise and support a team of professionals to ensure task completion and performance standards

• Organize daily workflow and delegate tasks effectively

• Provide coaching, mentorship, and performance feedback to team members

• Monitor progress toward individual and team objectives

• Resolve internal conflicts, provide solutions, and escalate issues when necessary

• Collaborate with senior management to implement and improve operational strategies

• Maintain compliance with internal policies and procedures

• Track key metrics and generate performance reports

Qualifications

• Proven experience in a supervisory or team leadership role (minimum 2 years preferred)

• Strong communication and organizational skills

• Ability to manage multiple tasks and lead under pressure

• Experience in performance management and team development

• Problem-solving mindset with a proactive attitude

• Bachelor’s degree in Business, Management, or related field is preferred

• Proficiency in Microsoft Office and workplace communication tools

Benefits

• Competitive annual salary ($62,000 – $66,000)

• Opportunities for professional growth and internal promotion

• Leadership skill development and training programs

• Supportive and collaborative work environment

• Paid time off and holidays

• Health and wellness benefits package