About Us

At Beloform, we believe in shaping the future of organizations through strong, adaptive leadership. As a consulting and development firm, we specialize in unlocking the potential of professionals and helping companies cultivate a new generation of impactful leaders. Our commitment is rooted in personalized growth journeys, data-driven insights, and strategic transformation. Join us and become a part of a dynamic team driven by purpose, excellence, and human development.

Job Description

We are seeking a highly organized and detail-oriented Service Account Assistant to join our Atlanta-based team. The successful candidate will support the Service Account Manager in maintaining customer relationships, handling service orders, resolving inquiries, and ensuring overall client satisfaction.

Responsibilities

• Assist in managing client accounts and service requests

• Coordinate service schedules, dispatch tasks, and follow-ups

• Respond to client inquiries and resolve service-related issues promptly

• Maintain accurate client records and documentation

• Generate and review reports for account performance and service metrics

• Support the development of client proposals and service agreements

• Collaborate with internal departments to ensure service delivery meets client expectations

• Track and follow up on billing or service discrepancies

Qualifications

• Associate degree or higher in Business Administration, Customer Service, or a related field

• Minimum of 1 year of experience in a client service, administrative, or account support role

• Strong communication and problem-solving skills

• Excellent attention to detail and ability to manage multiple tasks

• Proficiency in Microsoft Office Suite (especially Excel and Outlook)

• Ability to work independently and as part of a team

Benefits

• Competitive salary: $57,000 - $62,000 per year

• Opportunities for professional development and internal promotion

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Supportive and team-focused work environment

• Training and mentorship programs