About Us

At Reboot Staff, we specialize in bridging the gap between talent and opportunity. We’re more than a staffing agency — we are workforce innovators committed to driving business success through smart, strategic talent solutions. Headquartered in the vibrant city of New Orleans, LA, our mission is to empower companies and professionals to grow, adapt, and thrive in today’s dynamic job market.

Job Description

We are seeking a highly organized and customer-oriented Service Account Assistant to support our client service operations. The ideal candidate will assist with account management tasks, ensure client satisfaction, and help maintain efficient communication and follow-ups. This role is essential to keeping our client relationships strong and our internal processes smooth.

Responsibilities

• Assist with day-to-day client account management and communications

• Support account executives in preparing service reports and performance summaries

• Schedule meetings, follow-ups, and track client feedback

• Update client records and maintain organized account files

• Coordinate with service delivery teams to meet client expectations

• Handle inquiries and escalate issues appropriately

• Assist with billing, documentation, and general administrative tasks

Qualifications

• Associate’s degree or higher in Business Administration, Communications, or related field

• 1+ year of experience in client service, administrative support, or account coordination

• Strong written and verbal communication skills

• Detail-oriented with excellent organizational and time management abilities

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

• Ability to work independently and collaboratively in a fast-paced environment

Benefits

• Competitive salary ($59,000 - $65,000 per year)

• Opportunities for professional development and career growth

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• Supportive team environment

• Training and mentorship programs