About Us

At Signal Tru Brand, we are committed to building bold, purpose-driven campaigns that resonate with real people. We specialize in delivering brand experiences that spark conversation, influence behavior, and build long-lasting relationships between businesses and their audiences. Based in the heart of New Orleans, we believe in fostering leadership, creativity, and innovation within every team member to ensure collective success

Job Description:

We are currently seeking a Client Relationship Representative to join our team in New Orleans, LA. This role is focused on managing and enhancing relationships with our valued clients, ensuring exceptional service and long-term satisfaction. The ideal candidate will be proactive, solution-oriented, and capable of building trust through excellent communication and follow-through.

Responsibilities:

• Serve as the primary point of contact for assigned clients

• Build and maintain strong, long-term client relationships

• Address client needs promptly and effectively, providing timely updates and solutions

• Coordinate with internal teams to ensure smooth delivery of services

• Monitor and report on client satisfaction, engagement, and performance metrics

• Conduct regular check-ins and strategic reviews with clients

• Identify upselling and cross-selling opportunities

Qualifications:

• Bachelor’s degree in Business, Communications, Marketing, or a related field

• 1–3 years of experience in customer service, client relations, or account management

• Excellent interpersonal and communication skills

• Strong problem-solving and conflict resolution abilities

• Organizational and time management skills

• Ability to work independently and as part of a collaborative team

Benefits:

• Competitive salary: $63,000 - $69,000 per year

• Opportunities for professional growth and advancement

• Ongoing training and skill development programs

• Supportive and collaborative work environment

• Paid time off and holidays

• Health, dental, and vision insurance options