About Us

At Next Comms Talk, we believe in the power of clear, accurate communication. As a forward-thinking communications firm, we help organizations streamline internal and external interactions through precise data management and innovative support services. Our team thrives on professionalism, attention to detail, and a commitment to operational excellence.

Job Description

We are currently seeking a motivated and client-focused Account Representative to join our growing team in Tampa, FL. The ideal candidate will be responsible for maintaining strong client relationships, managing communication strategies, and ensuring the success of each account. This role is ideal for someone who is proactive, detail-oriented, and passionate about client satisfaction.

Responsibilities

• Serve as the main point of contact for assigned client accounts

• Understand client needs and develop customized solutions

• Collaborate with internal departments to execute communication strategies

• Monitor account performance and prepare regular reports

• Resolve client issues and provide prompt support

• Identify upsell opportunities to support account growth

• Maintain accurate records of client interactions and transactions

Qualifications

• Bachelor's degree in Business, Communications, or a related field

• 1–3 years of experience in account management, customer service, or sales

• Excellent communication and interpersonal skills

• Strong problem-solving abilities and attention to detail

• Ability to manage multiple accounts and meet deadlines

• Proficiency in Microsoft Office Suite and CRM tools

Benefits

• Competitive salary ranging from $60,000 to $66,000 per year

• Opportunities for professional growth and advancement

• Supportive and collaborative work environment

• Ongoing training and skill development

• Comprehensive benefits package including health and dental coverage

• Paid time off and holidays