About Us

At Chats Cloud Cover, we specialize in delivering dynamic, scalable communication solutions tailored to modern businesses. Our mission is to streamline customer engagement through innovative technologies and cloud-based platforms. We are driven by excellence, collaboration, and a passion for transforming the digital experience.

Job Description

We are currently seeking a Communications Agent to join our dynamic team in Los Angeles, CA. In this role, you will serve as the bridge between internal departments and external clients, ensuring clear, consistent, and professional communication. The ideal candidate is proactive, organized, and excels at verbal and written correspondence.

Responsibilities

• Handle incoming and outgoing communications across multiple channels

• Draft, edit, and review internal and external correspondence

• Coordinate with various departments to ensure timely updates and messaging

• Support client inquiries with professionalism and accuracy

• Maintain confidentiality and accuracy of sensitive information

• Prepare reports, briefings, and summaries as needed

• Assist in organizing meetings, presentations, and stakeholder communications

Qualifications

• Bachelor's degree in Communications, Business, or related field

• 1+ years of experience in a communications, customer service, or administrative role

• Excellent written and verbal communication skills

• Strong organizational skills with the ability to multitask

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Ability to work independently and collaboratively

• High level of professionalism and attention to detail

Benefits

• Competitive salary ($59,000 - $66,000 annually)

• Growth and advancement opportunities within the company

• Ongoing training and professional development

• Health, dental, and vision insurance

• Paid time off and holidays

• Supportive and inclusive work environment