About Us

At Reboot Staff, we are dedicated to streamlining workforce solutions for businesses of all sizes. With a strong focus on efficiency, professionalism, and growth, we help connect skilled individuals with companies that value dedication and hard work. Our team is committed to supporting our employees with the tools and opportunities they need to thrive in today’s competitive labor market

Job Description

We are seeking a detail-oriented and proactive Client Service Associate to join our team in Miami. The ideal candidate will act as the first point of contact for our clients, ensuring their needs are met with professionalism, efficiency, and care. This role requires strong interpersonal skills, problem-solving abilities, and a commitment to providing outstanding customer experiences.

Responsibilities

• Serve as the primary liaison between clients and internal departments

• Respond promptly and professionally to client inquiries via phone, email, and in-person

• Maintain accurate records of client interactions and service requests

• Resolve service issues and escalate complex matters to the appropriate team

• Ensure client satisfaction through timely follow-ups and ongoing support

• Collaborate with team members to improve service delivery and client engagement

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred

• 1+ years of experience in customer service or client-facing roles

• Excellent communication and interpersonal skills

• Strong organizational and time-management abilities

• Proficiency in Microsoft Office Suite and CRM systems

• Ability to work in a fast-paced, team-oriented environment

Benefits

• Competitive salary ($50,000–$55,000 annually)

• Opportunities for professional growth and advancement

• Comprehensive training and onboarding

• Supportive team culture and inclusive workplace

• Paid time off and holidays

• Health, dental, and vision insurance options