About Us

At Property Soar, we are dedicated to elevating the experience of hospitality and residential property management. With a strong presence across key cities, our mission is to provide exceptional service, comfort, and a welcoming atmosphere for every guest and resident. We believe that a warm, professional front desk is the heart of a positive first impression, and we’re looking for someone who shares our passion for hospitality and operational excellence

Job Description

We are seeking a reliable and customer-oriented Front Desk Agent to join our team in New Orleans, LA. As the first point of contact for clients, guests, and residents, the Front Desk Agent plays a critical role in delivering exceptional customer service, managing daily front office operations, and maintaining a professional environment.

Responsibilities

• Greet and assist guests, clients, and residents in a friendly and professional manner

• Answer incoming calls and respond to inquiries or direct calls appropriately

• Manage check-ins, check-outs, and reservation processes

• Maintain accurate records and documentation related to front desk operations

• Monitor security systems and ensure safety protocols are followed

• Handle complaints, provide appropriate solutions, and follow up to ensure resolution

• Coordinate with housekeeping, maintenance, and management teams

• Keep the front desk area clean, organized, and well-stocked

Qualifications

• High school diploma or equivalent required

• Previous front desk, receptionist, or customer service experience preferred

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Proficiency in Microsoft Office and basic computer systems

• Ability to remain calm and courteous in high-pressure situations

• Dependable, punctual, and detail-oriented

Benefits

• Competitive salary ($34,000 - $42,000 annually)

• Professional growth and development opportunities

• Supportive and inclusive work environment

• Paid time off and holiday leave

• Health and wellness support options

• Ongoing training and career advancement potential