About Us

At Bela Brand Bat, we are committed to elevating the creative identity of every brand we work with. We believe that a brand is more than a name—it's a story, a vision, and a connection. Specializing in strategy-driven branding solutions, we collaborate with businesses to craft compelling experiences that resonate with their audiences. With a focus on integrity, originality, and excellence, our team fosters innovation and continuous growth across all marketing channels

Job Description

We are currently seeking a Client Account Representative to join our team in Columbus, OH. In this role, you will serve as a primary point of contact for assigned clients, ensuring satisfaction, overseeing project progress, and maintaining strong business relationships. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a strong focus on client service and results.

Key Responsibilities

• Manage and nurture client relationships by providing outstanding support and service

• Act as the liaison between clients and internal teams to ensure timely and successful delivery of solutions

• Monitor account performance, client feedback, and market trends

• Address client inquiries, concerns, and requests in a professional and efficient manner

• Identify opportunities to expand client partnerships and propose tailored solutions

• Prepare and present account reviews and performance reports

• Collaborate with team members to develop strategic plans for each client account

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience)

• 1–3 years of experience in client services, account management, or a similar role

• Strong interpersonal and communication skills

• Ability to manage multiple projects and clients with a high level of organization

• Problem-solving skills and attention to detail

• Proficiency in Microsoft Office and CRM systems

Benefits

• Competitive salary ($52,000–$55,000 annually)

• Opportunities for professional growth and internal advancement

• Comprehensive training and development programs

• Health, dental, and vision insurance

• Paid time off and holidays

• Supportive and collaborative work environment