Entry Level Customer Service Assistant

  • Full-time

Company Description

About Us

At Bela Brand Bat, we are committed to elevating the creative identity of every brand we work with. We believe that a brand is more than a name—it's a story, a vision, and a connection. Specializing in strategy-driven branding solutions, we collaborate with businesses to craft compelling experiences that resonate with their audiences. With a focus on integrity, originality, and excellence, our team fosters innovation and continuous growth across all marketing channels

 

Job Description

Job Description

We are seeking a motivated Entry Level Customer Service Assistant to join our team in Columbus, OH. In this role, you will support our customer service operations by providing prompt, professional, and courteous assistance to clients. This is an excellent opportunity for someone looking to start a career in customer relations within a supportive and dynamic environment.

Responsibilities

  • Greet and assist customers with inquiries via phone, email, or in person

  • Maintain accurate records of customer interactions and transactions

  • Resolve product or service issues by clarifying the customer’s concern and determining the best solution

  • Follow up to ensure customer satisfaction and resolution

  • Collaborate with internal departments to fulfill customer needs

  • Provide administrative support to the customer service team

  • Uphold company standards and policies in all interactions

Qualifications

Qualifications

  • High school diploma or equivalent required; associate degree preferred

  • Strong communication and interpersonal skills

  • Basic proficiency in Microsoft Office (Word, Excel, Outlook)

  • Excellent problem-solving abilities and attention to detail

  • Ability to work in a fast-paced environment and handle multiple tasks

  • Positive attitude and willingness to learn

Additional Information

Benefits

  • Competitive salary ($44,000 – $48,000 annually)

  • Professional growth and advancement opportunities

  • Ongoing training and development

  • Supportive team environment

  • Paid time off and holidays

  • Health, dental, and vision insurance

  • Retirement plan options