About Us

Nexmos Design is a dynamic and innovative company specializing in creative event experiences, interior concepts, and branding installations. With a passion for bold aesthetics and seamless execution, we bring our clients' visions to life through strategic planning, immersive design, and flawless event coordination. At Nexmos Design, we believe in fostering a collaborative and inspiring workplace where creativity and professionalism thrive.

Job Description

We are currently seeking a dedicated Customer Support Assistant to join our team. The ideal candidate will provide timely and professional support to our clients, ensuring all inquiries and concerns are handled with care and efficiency. This role is critical in maintaining strong client relationships and supporting the daily operations of our design team.

Responsibilities

• Respond to client inquiries via email and phone in a professional and timely manner

• Maintain accurate records of customer interactions and transactions

• Assist with order processing, project updates, and scheduling

• Collaborate with internal teams to resolve customer issues and deliver solutions

• Monitor and follow up on customer satisfaction

• Prepare client reports and support materials as needed

• Support general administrative tasks related to customer service

Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree preferred

• Previous experience in customer support, administrative assistance, or a related field

• Strong verbal and written communication skills

• Excellent organizational and multitasking abilities

• Proficient in Microsoft Office Suite and basic computer applications

• Ability to work independently and as part of a team

• Attention to detail and a customer-first mindset

Benefits

• Competitive salary: $59,000 – $64,000 per year

• Opportunities for professional development and career advancement

• Collaborative and innovative work environment

• Training programs to develop communication and project coordination skills

• Full-time, stable employment with room to grow