About Us

Nexmos Design is a dynamic and innovative company specializing in creative event planning and design solutions. We pride ourselves on delivering exceptional experiences for our clients by combining creativity, precision, and professionalism. Our team is passionate about creating memorable events that exceed expectations.

Job Description

We are seeking a professional and highly motivated Client Service Associate to join our team in San Antonio. In this role, you will serve as the main point of contact for clients, ensuring their needs are met and projects are completed to satisfaction. This position requires strong communication skills, attention to detail, and a commitment to excellent service.

Responsibilities

• Act as the primary liaison between clients and internal departments

• Manage client accounts and ensure timely responses to inquiries

• Coordinate with project teams to meet deadlines and client expectations

• Prepare and deliver reports, presentations, and updates to clients

• Assist in onboarding new clients and maintaining long-term relationships

• Resolve client concerns in a professional and efficient manner

• Maintain accurate records and documentation of all client interactions

Qualifications

• Bachelor’s degree in Business, Communications, or related field preferred

• 2+ years of experience in client services, account management, or customer relations

• Excellent verbal and written communication skills

• Strong organizational and problem-solving abilities

• Ability to multitask and prioritize in a fast-paced environment

• Proficiency in Microsoft Office Suite and CRM tools

Benefits

• Competitive salary: $69,000 - $75,000 per year

• Opportunities for professional growth and career advancement

• Supportive team environment with ongoing training

• Access to development tools to enhance your client service skills

• Full-time position with consistent weekday schedule