About Us

At Reboot Staff, we specialize in connecting reliable, driven individuals with high-quality employment opportunities across various industries. Our focus is on creating long-term partnerships with our team members, offering support, professional development, and a positive work environment. We believe in growth through hard work and dedication, and we are proud to offer roles where your contributions truly make an impact.

Job Description

Reboot Staff is seeking a dedicated and detail-oriented Service Communications Assistant to support our internal service operations and client interactions. This role will focus on facilitating clear communication between departments, maintaining documentation, and assisting with client and candidate coordination. The ideal candidate is organized, professional, and excels in a fast-paced environment.

Responsibilities

• Assist with coordinating communication between service departments and client accounts

• Maintain and update internal records, reports, and service logs

• Prepare and distribute correspondence, meeting notes, and documentation

• Respond to client inquiries in a timely and professional manner

• Collaborate with team members to ensure smooth operational flow

• Schedule and confirm appointments, calls, and internal meetings

• Monitor and track service delivery metrics for management review

• Support administrative and operational projects as assigned

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred

• Minimum 1 year of experience in administrative support, communications, or a service-based role

• Strong verbal and written communication skills

• Excellent organizational and time-management abilities

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Ability to handle multiple tasks and meet deadlines

• Professional demeanor and attention to detail

• Strong problem-solving skills and ability to work independently

Benefits

• Competitive salary: $52,000 - $56,000 per year

• Opportunities for professional growth and career advancement

• Skill development and on-the-job training

• Supportive and collaborative work environment

• Full-time position with consistent schedule