About Us

At Beloform, we are committed to delivering outstanding service and innovative solutions in the professional services industry. We take pride in fostering a welcoming environment for both our clients and our team members. Our mission is to support excellence, create value, and build lasting relationships through professionalism and reliability.

Job Description

Beloform is seeking a detail-oriented and customer-focused Client Account Representative to join our growing team in Cincinnati, OH. In this role, you will serve as the main point of contact for assigned clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills, a problem-solving mindset, and the ability to manage multiple accounts with accuracy and care.

Responsibilities

• Manage and maintain relationships with assigned client accounts

• Serve as the primary liaison between clients and internal departments

• Address client inquiries and concerns in a timely and effective manner

• Track account performance and report updates to clients regularly

• Coordinate with team members to ensure client objectives are met

• Maintain accurate records of client communications and activities

• Assist in identifying opportunities to enhance client satisfaction and retention

Qualifications

• Bachelor’s degree in Business, Communications, or a related field preferred

• Previous experience in account management or client services is a plus

• Strong organizational and multitasking abilities

• Excellent verbal and written communication skills

• Proficient in Microsoft Office and basic CRM tools

• Ability to work independently and as part of a team

• Professional demeanor and a proactive attitude

Benefits

• Competitive salary ($50,000 – $56,000 per year)

• Opportunities for professional growth and development

• Supportive and team-oriented work environment

• Skills training and on-the-job learning

• Monday to Friday schedule, full-time hours