About Us
At Blue Print Out, we are committed to delivering innovative marketing solutions that empower our clients to stand out in a competitive marketplace. Located in Blue Ash, OH, our team thrives on creativity, strategic thinking, and measurable results. We value professionalism, growth, and a results-driven approach to everything we do.

Job Description
We are currently seeking a detail-oriented and proactive Customer Support Specialist to join our team in Blue Ash, OH. This position plays a key role in ensuring client satisfaction by addressing inquiries, resolving issues, and providing high-quality service. If you are an effective communicator with a strong problem-solving mindset, we would love to meet you.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in-person

• Resolve customer complaints and provide appropriate solutions in a timely manner

• Maintain accurate records of customer interactions and transactions

• Assist clients in understanding services, placing orders, and troubleshooting issues

• Collaborate with internal departments to ensure seamless service delivery

• Monitor and follow up on pending client requests or open tickets

• Provide feedback on customer trends and concerns to improve service delivery

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus

• Previous experience in customer support, administrative assistance, or client-facing roles

• Strong communication and interpersonal skills

• Ability to multitask and manage time effectively in a fast-paced environment

• Problem-solving mindset with attention to detail

• Proficient in Microsoft Office Suite and CRM tools

Benefits

• Competitive salary ($39,000 - $45,000 per year)

• Opportunities for professional growth and advancement

• Ongoing training to enhance customer service and technical skills

• Supportive and team-oriented work environment

• Health and wellness programs