About Us

Property Soar is a growing real estate solutions firm based in New Orleans, LA. We specialize in providing innovative and strategic support to homeowners, investors, and partners in the property market. Our mission is to simplify real estate through smart solutions and dedicated client service. At Property Soar, we believe in building careers, not just offering jobs—providing a collaborative environment for our team to develop and succeed.

Job Description

We are currently seeking a Customer Support Assistant to join our growing team. In this role, you will serve as the first point of contact for our clients, ensuring all inquiries are handled efficiently and professionally. You will assist with daily administrative tasks, coordinate communication across departments, and provide reliable support to clients and the internal team.

Responsibilities

• Handle incoming calls, emails, and client inquiries in a courteous and timely manner

• Provide accurate information about company services and respond to customer concerns

• Maintain detailed and organized client records and service logs

• Coordinate schedules, appointments, and follow-up communications

• Assist in managing administrative tasks related to client accounts and property records

• Collaborate with internal teams to ensure consistent service delivery

• Monitor and report common customer concerns to help improve processes

Qualifications

• High school diploma or equivalent; associate degree or higher preferred

• 1+ years of experience in customer service or administrative support

• Strong written and verbal communication skills

• Excellent time management and organizational abilities

• Proficient in Microsoft Office Suite and general office software

• Ability to remain calm and professional in high-pressure situations

• Detail-oriented and committed to delivering outstanding customer service

Benefits

• Competitive salary ($45,000 - $55,000/year)

• Growth opportunities within a dynamic and expanding company

• Supportive and collaborative team environment

• Training and skill development opportunities

• Paid time off and holidays