About Us
Blue Print Out is a forward-thinking marketing and branding firm located in Blue Ash, OH. We specialize in delivering innovative marketing strategies that help businesses grow and stand out in their respective industries. Our team values creativity, collaboration, and professional development. We are currently expanding and looking for motivated individuals to join our dynamic environment.

Job Description

We are currently seeking a Customer Support Assistant to join our team. The successful candidate will play a vital role in maintaining strong customer relationships by providing timely and effective support. This position requires excellent communication, organizational skills, and a genuine commitment to customer satisfaction.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person in a professional and efficient manner

• Resolve customer issues and escalate unresolved matters to the appropriate departments

• Maintain accurate records of customer interactions and transactions

• Assist with order processing and ensure timely delivery of services

• Collaborate with internal teams to ensure client needs are met

• Follow company guidelines to handle service requests and feedback

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred

• Proven experience in a customer service or support role

• Strong written and verbal communication skills

• Ability to multitask and stay organized in a fast-paced environment

• Proficient in Microsoft Office and customer support software

• Problem-solving mindset and attention to detail

Benefits

• Competitive salary: $50,000 - $54,000 per year

• Opportunities for professional growth and advancement

• Supportive and team-oriented work culture

• Skills development and training provided

• Full-time, Monday through Friday schedule