About Us

At Sociaxe, we are committed to delivering innovative business solutions that streamline operations and improve customer engagement. Our team thrives in a collaborative environment that encourages growth, integrity, and exceptional service. Based in Dallas, TX, we focus on building long-term relationships with clients by combining technology and personalized support to meet their operational needs.

Job Description

Sociaxe is currently seeking a detail-oriented and highly organized Data Entry Customer Service professional to join our team. This role combines administrative accuracy with strong customer interaction skills, supporting internal operations and maintaining high-quality customer experiences.

Responsibilities

• Enter and update customer information accurately in the company database

• Handle inbound customer inquiries via phone and email

• Resolve customer issues promptly and efficiently while maintaining a professional demeanor

• Maintain records of customer interactions and transactions

• Collaborate with team members to ensure consistent and smooth service operations

• Ensure data integrity and confidentiality at all times

Qualifications

• High school diploma or equivalent; associate degree preferred

• Proven experience in data entry, administrative support, or customer service

• Excellent typing skills with a high level of accuracy

• Strong verbal and written communication skills

• Proficiency in Microsoft Office Suite and database software

• Ability to multitask, prioritize responsibilities, and meet deadlines

Benefits

• Competitive salary ranging from $36,000 to $47,000 per year

• Opportunities for career advancement and professional growth

• Supportive and collaborative team environment

• Ongoing skills development and training

• Full-time, stable position with a clear path for progression