About Us:
At Sharpcontra, we pride ourselves on delivering innovative solutions and building strong connections with our clients. We are a dynamic and growing organization that values effective communication and teamwork. Join our team and be part of a company that prioritizes professional growth, collaboration, and excellence.

Job Description:
Sharpcontra is seeking a detail-oriented Communications Agent to join our team in Santa Ana, CA. In this role, you will play a critical part in maintaining clear, consistent communication between our team and clients. You will be responsible for ensuring our messaging aligns with company values and objectives while addressing client needs effectively.

Responsibilities:

• Serve as the point of contact for client inquiries and communications.
• Draft, edit, and deliver clear, professional internal and external communications.
• Coordinate with various departments to relay accurate information to clients and partners.
• Support project teams by ensuring effective communication flows.
• Monitor client feedback and follow up on unresolved matters.
• Maintain organized records of all communications and project updates.
• Assist in preparing reports, presentations, and communication materials.

Skills & Qualifications:

• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail and a problem-solving mindset.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Previous experience in communications, customer service, or related fields is a plus.
• Team-oriented and proactive approach to work.

Benefits:

• Competitive salary between $43,000 and $50,000 per year.
• Growth opportunities within a dynamic and supportive organization.
• Comprehensive training and development programs.
• Health, dental, and vision insurance coverage.
• Paid time off, holidays, and retirement plan options.
• A collaborative and professional work environment.