At Blue Print Out, we are committed to providing exceptional service and solutions to our clients. As a dynamic and innovative company, we focus on creating efficient, effective, and tailored services that meet the needs of our customers. With a passion for excellence, we strive to deliver the highest quality products and services while ensuring a positive experience at every touchpoint.

Job Description:
Blue Print Out is looking for an enthusiastic and reliable Customer Service Representative to join our team in Philadelphia, PA. The ideal candidate will be responsible for delivering excellent customer support, ensuring that our clients receive timely and accurate information. As part of the customer service team, you will play a key role in helping customers resolve issues, improve their experience with our company, and contribute to the overall satisfaction of our client base.

Responsibilities:

• Respond to customer inquiries via phone and email in a timely and professional manner.
• Provide information regarding products, services, and orders.
• Resolve customer issues by determining the cause of the problem and finding a solution.
• Document all customer interactions and transactions accurately.
• Assist customers with placing, modifying, or canceling orders.
• Collaborate with internal teams to address customer needs and ensure high-quality service.
• Ensure that customers receive timely follow-ups and resolutions.

Skills & Qualifications:

• Strong verbal and written communication skills.
• Excellent problem-solving and critical thinking abilities.
• Ability to handle customer complaints in a professional and courteous manner.
• Ability to work well both independently and as part of a team.
• High level of attention to detail and organizational skills.
• Previous customer service experience preferred, but not required.

Benefits:

• Competitive salary ranging from $35,000 to $47,000 per year.
• Opportunities for career growth and advancement within the company.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off, including vacation and holidays.
• A supportive and collaborative team environment.
• That is not a remote job,