About Us

At Captura Hall, we are a dynamic and client-focused organization dedicated to delivering exceptional service in account management. We value innovation, teamwork, and personal growth, offering a supportive environment where your career can thrive. Join us in Scottsdale, AZ, and become part of a team that takes pride in building lasting client relationships.

Job Description

We are seeking a motivated and detail-oriented Junior Account Representative to support our growing client base. In this role, you will assist in managing client accounts, addressing inquiries, and ensuring exceptional customer service. This position is ideal for individuals with a passion for problem-solving and a commitment to helping clients succeed.

Responsibilities

• Assist in managing and maintaining client accounts.
• Serve as the first point of contact for client inquiries and requests.
• Collaborate with senior representatives to identify client needs and develop solutions.
• Prepare account reports and ensure accurate documentation.
• Support the team in achieving performance targets and client satisfaction goals.
• Identify opportunities for process improvement and contribute to team efficiency.

Skills & Qualifications

• Strong communication and interpersonal skills.
• Exceptional attention to detail and organizational abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Prior experience in customer service or account management is a plus.
• Bachelor’s degree in business administration or a related field is preferred but not required.

Benefits

• Competitive salary ($36,000 - $43,000 per year).
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.
• Collaborative and inclusive work environment.