About Us:

At Sonar Spark, we are passionate about driving innovation and delivering high-quality results for our clients. As a leading company in the industry, we specialize in providing cutting-edge solutions tailored to our customers’ needs. Our dynamic team fosters an environment of growth and collaboration, and we are committed to creating an inclusive workplace where each individual can thrive.

Job Description:

We are seeking an Entry Level Account Manager to join our team in Madison, WI. In this role, you will be responsible for managing client accounts, ensuring satisfaction, and working closely with various departments to deliver exceptional service. This is a great opportunity to kick-start your career in account management with a supportive and fast-paced environment.

Responsibilities:

• Manage and maintain client relationships, ensuring their needs are met in a timely and effective manner.
• Collaborate with internal teams to provide solutions and deliver on client expectations.
• Assist in the development and execution of strategies to improve customer satisfaction.
• Monitor account performance and provide regular updates to clients and internal teams.
• Help resolve any issues or concerns clients may have, ensuring a smooth and efficient process.
• Support senior account managers with tasks related to client growth and retention.

Skills & Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent work experience).
• Strong communication and interpersonal skills.
• Ability to manage multiple accounts and tasks simultaneously.
• Detail-oriented with a focus on providing high-quality service.
• Problem-solving skills and the ability to work independently.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Benefits:

• Competitive salary: $66,000 - $72,000 annually.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with company match.
• Career development opportunities and professional training.
• Positive and supportive team environment.