Veterinary Practice Manager

  • Full-time

Company Description

Join our compassionate team at Animal Health Care Associates, LTD, a full-service veterinary clinic located on beautiful Martha’s Vineyard, just off the coast of Cape Cod, Massachusetts. While we primarily care for dogs and cats, our experienced team treats a variety of animals—from guinea pigs to horses.

We’re dedicated to strengthening the bond between pets and their owners through exceptional, personalized care. Our services include wellness exams, vaccinations, surgeries, and alternative therapies such as acupuncture and holistic treatments.

At Animal Health Care Associates, LTD, our mission is to promote the health and happiness of every pet through compassion, expertise, and education. Join us in making a difference in the lives of animals and the people who love them.

View our website to get to know us more: Animal Health Care Associates

Job Description

We’re looking for a motivated and compassionate Veterinary Practice Manager to lead daily hospital operations and support a positive, efficient team environment. This role is responsible for staff management, scheduling, inventory control, client service, and ensuring the hospital runs smoothly while delivering exceptional patient and client care.

The ideal candidate is detail-oriented, organized, and a strong communicator who thrives in a fast-paced veterinary setting and can effectively lead and support a team.

Responsibilities include, but are not limited to:

  • Oversee daily hospital operations and office administration
  • Recruit, hire, onboard, train, and support hospital staff
  • Manage employee schedules, performance feedback, and team development
  • Maintain positive employee relations and address staff concerns professionally
  • Ensure excellent client service and timely resolution of client concerns
  • Manage inventory, purchasing, vendor relationships, and controlled substances
  • Ensure compliance with hospital policies, OSHA, and DEA regulations
  • Support payroll processing and administrative reporting
  • Coordinate patient records, scheduling, and communication regarding treatments and care
  • Promote the hospital within the local community and veterinary industry
  • Assist with front desk responsibilities, including answering phones and handling emergency communications
  • Perform additional duties as assigned

Qualifications

Qualifications:

  • Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred
  • knowledgeable in veterinary medicine terminology and how to run a veterinary hospital 
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset
  • Open availability with flexibility to change hours based on hospital’s needs

Additional Information

Pay Range: $80k-$90k annually with bonus potential

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

#SS3