Technical Product Manager

  • Full-time

Company Description

Headquartered in Los Angeles, AireSpring is an award-winning provider of cloud communications and managed connectivity solutions. AireSpring provides next-generation communications solutions including AireContact®, AirePBX® - Business VoIP Phone Systems, SIP Trunking, MPLS, and Dedicated Internet Access. 

AireSpring has received numerous third-party industry awards: "Product of the Year," "Best Telecom Deal," "Best in Show," and "Top Channel Program." 

AireSpring is privately held, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communication and connectivity solutions at competitive rates. 

Job Description

Responsibilities
 

·       Serve as the primary product technical expert and evangelist

·       Act as the Product Management point of contact with key vendors and partners.

·       Coordinate the collection, description, analysis and prioritization of requests for new product functionality

·       Provide technical analysis of potential new partners

·       Define and develop statements of work for vendors.

·       Develop hands-on, in-depth knowledge of competitive products and maintain technical analysis of competitive strengths and weaknesses

·       Work with the product leadership to develop product requirement specifications, conduct product discovery and research

·       Work with internal stakeholders and partner closely with cross-functional teams to be accountable for the success and impact of new products

·       Partner very closely with engineering teams on product design, development, and deployment.
 

Qualifications

Requirements

•    3+ years of technical experience in a hands-on environment with telecom technologies such as SD-WAN, MPLS, Cloud Computing, 4G/LTE, 5G, and UCaaS solutions.
•    Knowledge of security and encryption fundamentals (SSL/TLS, MSSP, IPSec, SIEM, DDoS, IDPS).
•    Advanced understanding of voice/data/internet applications, communications technologies, and network design.
•    Strong analytical and problem-solving skills is mandatory
•    Ability to articulate complex technical topics clearly and concisely to both business and technical audiences in both written and verbal form
•    Ability to multi-task, prioritize and execute on assigned deliverables.
•    Work independently with little direct supervision.
•    Team player, with the confidence to guide other departments when necessary.
•    Exceptional command of and understanding of technical infrastructure, with the ability to pick up new solutions quickly.
•    Understanding of and embracing the principles of good "customer service", whether internal or external.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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