Butler

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Job Description

  • Greet all arriving guests and offer a detailed orientation of their rooms and its facilities.
  • Co-ordinate with room service, all food and beverage items served in rooms and subsequent removal of used items.
  • Co-ordinate the servicing of guest room and assist Housekeeping in the cleaning and servicing of all rooms to required standard, check that rooms are serviced to standard.
  • Maintain the guest’s personal items, clothing and wardrobes in a clean, neat fashion throughout their stay.
  • Collect, process, check, deliver all guests valet requirements, perform simple pressing of guest clothing as necessary.
  • Unpack and pack guest’s luggage as required by guests request.
  • Ensure Butler’s pantry in a clean orderly manner at all times.
  • Maintain stock and charge in suite bars.
  • Assist guest with room and local information; make bookings and reservations as required by guest.
  • Assist as required in the following areas, restaurant, reception, luggage services, back of house cleaning and maintenance.

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