Housekeeping Attendant

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.

Job Description

  • Responsible for cleaning of all guest rooms, public areas and/or assigned areas by the supervisor.
  • Vacuum, clean, dust and polish all guest rooms and public areas.
  • Make beds, change bed linen, and replace used towels and toiletries.
  • Deliver and retrieve guest loan items e.g., iron and ironing boards etc.
  • Ensure security of guest rooms and privacy of all guests.
  • Replenish toiletries (e.g., soap, shampoo, and shower gel)
  • Report any technical issues and maintenance needs as required in the operation.
  • Address guests’ queries (e.g., on additional services, special requests)
  • Follow lost & found procedure.
  • Ensure all assigned rooms are clean and tidy by the end of the shift to make sure the guests are satisfied throughout the stay.

Qualifications

  • Warm and caring personality; previous housekeeping experience is an asset.
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming.
  • At least 2 years experience working on a similar role.
  • Hospitality background preferred. 
  • Fluency in English; additional languages are a plus.

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