Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

1. Knowledge and Ability

• Co-ordinate/inform other departments with regards to inconvenience, noise and duration of maintenance works
• Prepare, monitor and analyse consumption report on power, water, steam, and gas
• Liaise with suppliers and contractors to obtain correct supplies and ensure proper implementation of contracts
• Negotiate, sign and verify maintenance contracts and supplier invoices
• Ensure that maintenance & repairs performed by contractors are executed in accordance with agreed health and safety policy, contracts, fees or charges
• Handling shipping tasks and procedures as required
• Ensure that the team has been trained for all safety provisions
• Identify optimal, cost effective use of the resources and educate the team on the same.
• Monitor planned and unplanned maintenance programs for the various systems such as : air-conditioning & electrical, refrigeration, FLS equipment, building maintenance including furniture & fixtures, painting, parts renewal & repairs, kitchen and laundry equipment, vertical transportation, low voltage (LV), guest rooms, F&B outlets, function/banquet areas, front/back of the house, plumbing & drainage etc

2. Service

• Foster Raffles Values; Authenticity, Humility, Excellence, Generosity, Graciousness, Stewardship
• Internalize Raffles Brand personality; Charismatic, Cultured, Charming, Warm, Witty, Joyful
• Treat every employee with respect and make them feel valued
• Create relationship with employees that is based on open and sincere communication which leads to building long lasting trustful relationships
• Go extra mile to make sure every guest needs are not just met, but exceeded.
• Assist and support team members and other departments in order to ensure a smooth operation
• Hire the right talent in the right position and ensure that existing talents are retained to have employees who exhibit higher engagement
• Save cost and time by following innovative practices and implementing them to existing processes for adapting changing conditions
• Never fail the Top 5 Service Excellence

• Look at me
• Smile at me
• Talk to me
• Listen to me
• Thank me

3. Operations

• Provide training to all department staff to ensure safe work practices, efficient operation, proper maintenance and repair to equipment, as well as good team morale Ensuring all beverage requisitions being handled as per established procedures
• Handling shipping tasks and procedures as required
• Co-ordinate/inform other departments with regards to inconvenience, noise and duration of maintenance works
• Conduct daily engineering staff briefing and distribute daily work assignments
• Liaise with suppliers and contractors to obtain correct supplies and ensure proper implementation of contracts.
• Provide training to all department staff to ensure safe work practices, efficient operation, proper maintenance and repair to equipment, as well as good team morale.

4. Leadership

• Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness.
• Ability to accept responsibility.
•  Self-confidence, motivation, drive and tenacity.
• Ability to clearly delegate tasks and responsibilities

5.Values

• Authenticity
• Humility
• Excellence
• Generosity
• Graciousness
• Stewardship

SECTION THREE:                     JOB SPECIFICATIONS

Position                                               Chief Engineer  

CHARACTERISTICS

REQUIRED

ESSENTIAL

DESIRABLE

PHYSICAL

• Neat appearance
• Articulate
• Good Posture

LANGUAGES

• Oral and written fluency in English
• Local language

• Other languages

QUALIFICATIONS /

TRAINING

• Post-Secondary Education in Electrical / Mechanical Engineering

WORK EXPERIENCE

• Minimum 5 years’ experience in hospitality industry with multi-trades at a managerial level

DISPOSITION

Leadership;

Relationships;

Character;

Potential

• Motivator and self-starter
• Displays initiative
• Commitment to professional values
• Team builder

OTHERS

• Industry Network
• Good training skills

• Coaching certificate