GSA - Housekeeping

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

Grand Mercure Bengaluru  Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre.

Job Description

GSA-Housekeeping 
You are at the heart of the hotel! As a GSA- Housekeeping , you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

    What you will be doing:

    • Clean all assigned guestrooms to standard
    • Take initiative to add a personalized experience for the guest
    • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
    • Clean and maintain areas of responsibility according to standards and procedures 
    • Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor
    • Maintain equipment in a proper state of cleanliness
    • Maintain a section room report as well as a daily productivity report

    Qualifications

    Your experience and skills include:

    • Degree or Diploma in Hotel Management
    • Minimum 1 year of relevant experience 
    • Warm and caring personality; previous housekeeping experience is an asset
    • Ability to anticipate and focus attention on guest needs, being professional and welcoming
    • Excellent organizational skills and time management

     

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