• To ensure that all beverage outlets are managed efficiently according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times, following Kempinski standards.
• To be constantly involved in the operation, to ensure that there is a senior manager opening and closing every single function.
• To assure that the staff entertains the guests in the bar.
• To train the bartenders in freestyle, mixology and cocktails.
• To conduct daily pre-shift briefings to employees on preparation, service and menu.
• To prepare the bar business and marketing plan, together with the Event Manager and budget together with the Assistant Food & Beverage Manager.
• To liaise with the Kitchen and Beverage department on daily operations and quality control.
• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
• To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

• A luxury service focus, distinguished presence and elevated emotional intelligence is essential.
• 3-5 years experience in a 5 star hotel in similar position
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Strong networking skills with proven ability to build and maintain stakeholder relationships.
• Ability to communicate clearly.
• Experience in building a strong team culture
• A record of high performance and achievement.
• Fluency in English.
• Ability to related to all levels in the organization, ability to work under pressure.
• Has strong experience in hotel, good communication skills.

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