Airport Representatative
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.
Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.
Job Description
- Keeps a record of the arrival and departure of the hotel.
- Co-ordinates group arrival and departures.
- Addresses questions pertaining to room accommodations and rates.
- Makes effort on low occupancy dates to maximize room revenue.
- Maintains a favourable working relationship with all other company employees to foster and get business related information of the competition hotels.
- Maintains a close co-ordination with the airline staff.
- Facilitates guest check-in and check-out at the airport.
- Presents options and alternatives to unreserved guests and offer assistance in making choice, types of available rooms as well as services of the property.
Personnel
- Self confidence, motivation, drive and tenacity;
- Ability to enhance organizational performance;
Other Duties
- Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
- Helping other department in case of emergency.