Combining Swiss hospitality with tropical charm, the resort boasts 420 rooms with breathtaking ocean views. Guests can enjoy Port 19 live cooking, Yokatta Izakaya & Bar, Klon - Tong Deli's pastries, and Chocolate Hour.

Beyond dining, guests can unwind in a lagoon-style pools or explore the Recreation Village, home to fitness centre and studio. Golf enthusiasts can also indulge in the resort's access to two world-class golf courses designed by Jack Nicklaus and Ian Baker-Finch.

For Meeting & Events, we offer Bintan's largest conference space of 2,000 sqm, with a 900 sqm pillarless Grand Ballroom, 11 versatile venues, and outdoor areas for team-building, all supported by our professional team to deliver customized programs.

IT Operations

• Provide frontline PC and server troubleshooting, resolve IT issues for end users
• Modify configurations, utilities and software default settings
• Support and administer Windows Servers
• Backup and optimize database
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
• Provide In-house guest IT related matter troubleshooting
• Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management

Knowledge and Experience

• Diploma in Information Technology
• Minimum 1 year of relevant experience
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Knowledge of Windows Operating System

Competencies

• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

To ensure that day-to-day IT related issues are resolved in a prompt and efficient manner.