Bellman

  • Full-time
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.

Job Description

  • Greet and welcome guests.
  • Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner.
  • Maintain VIP/Group and individual arrivals reports.
  • Attend to inquiries and provide accurate information to guests.
  • Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
  • Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction.

Qualifications

  • Proficiency in Opera
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • At least 1 year experience working on a similar role.
  • Hospitality background is preferred. 
  • Fluency in English; additional languages are a plus.
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