Guest Service Executive
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
- Pullman Dubai Downtown is a cosmopolitan 5-star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal.
Job Description
- Prepare for daily arrivals in terms of room allocation and checks traces for any special requests of the guests.
- Provide a warm welcome to the guests, register and process check in for all arrivals and update the guest information in the system.
- Be accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon the departure of the guests.
Qualifications
- Previous experience in a similar role is an asset in a 5 star hotel setting
- Knowledge in Opera system
- Strong interpersonal and communication skills with a passion for service
Additional Information
- Previous experience in a similar role is an asset in a 5 star hotel setting
- Good interpersonal and communication skills with a passion for service