Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

• Manage and coordinate the daily schedules, appointments, and travel arrangements of the executive team.
• Prepare and review correspondence, reports, presentations, and confidential documents.
• Organize and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
• Serve as the primary point of contact for internal and external communications directed to the executive office.
• Maintain comprehensive and organized filing systems for confidential records and documents.
• Coordinate logistics for business travel, conferences, and hotel events.
• Assist in the preparation and monitoring of departmental budgets, expense reports, and procurement requests.
• Support the planning and execution of hotel events, executive meetings, and VIP guest arrangements.
• Uphold the highest standards of professionalism, integrity, and discretion in all interactions.
• Perform additional administrative duties and special projects as assigned.

• Proven experience as an executive secretary or similar role
• Excellent organizational, multitasking, and communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong sense of confidentiality, trustworthiness, and attention to detail
• Exceptional time management, prioritization, and problem-solving abilities
• Adaptability and proactive approach in a fast-paced environment
• Strong service orientation and interpersonal skills