Hotel Manager - EXECUTIVE LEADERSHIP ROLE

  • Full-time
  • Job-Category: Executive & Hotel Management
  • Job Type: Permanent
  • Job Schedule: Full-Time

Company Description

Be part of a global hotel group with over 5,700 properties in 110 countries. Located above Nankai Namba Station, our 36-storey premium hotel features 546 rooms, 9 dining venues, dedicated spaces for events, weddings, and wellness.

The Swissôtel Nankai Osaka is seeking a high-calibre Hotel Manager to help lead one of Osaka’s most prestigious 5-star properties - a premier destination renowned for hosting international conferences, luxury weddings, and VIP delegations.

This is a career-defining opportunity for a dynamic hospitality leader with a strong operational foundation and a passion for delivering exceptional guest experiences at scale in a fast-paced, high-profile environment.

Job Description

  • Operational Leadership: Drive seamless daily operations across all departments, ensuring exceptional guest service and upholding the highest standards of Japanese hospitality.
  • Team & Stakeholder Management: Lead, coach, and motivate a culturally diverse team while building strong relationships with owners, partners, vendors, and community leaders.
  • Strategic & Project Involvement: Contribute to commercial strategy, support major events, represent the hotel in regulatory forums, and lead facility improvements and renovation projects.

Qualifications

  • Experienced Hotel Operations Leader: Proven track record in senior roles within 5-star or international hotel environments.

  • Operationally Savvy: In-depth knowledge of hotel operations, facilities management, and delivering exceptional guest service.

  • Bilingual Communicator: Fluent in both Japanese and English, with excellent interpersonal and professional communication skills.

  • Stakeholder-Focused: Skilled at engaging with owners, local authorities, and business partners at all levels.

  • Event & MICE Expertise: Comfortable leading large-scale events and collaborating across departments to ensure smooth execution.

  • Commercially Minded: Business-aware with a solid grasp of sales strategy and revenue opportunities (bonus for sales or BD experience).

  • Project & CAPEX Experience: Hands-on experience with renovations, upgrades, and capital expenditure planning is a strong advantage

Additional Information

WHAT’S IN IT FOR YOU

  • Executive Leadership Role at one of Osaka’s premier flagship hotels
  • Attractive Compensation Package with competitive salary and performance-based incentives
  • Career Advancement Opportunities within a globally renowned hospitality group
  • High-Impact Position in one of Asia’s most dynamic and competitive urban hotel markets
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